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Raven Tree Press, LLC
Children's Bilingual Picture Books


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Order Information


Raven Tree Press books are available at independent bookstores, at major retailers, online booksellers, and major wholesalers.

Bookstore and Library Orders
Bookstore, library, and school orders are handled through wholesalers. Ask your favorite wholesaler for details. Raven Tree Press books are also handled by independent rep groups across the United States. Please contact us for the rep group nearest you.

Premium and Special Sales
Premium and Special Sales are available for bulk permium, fundraising, educational or sales promotional use. Please contact the publisher for futher information.

Accelerated Reader®
Accelerated Reader® quizzes can be purcheased individually or in quiz sets. Contact your wholesaler or www.renlearn.com for details. Corresponding books can be purchased separately through the wholesalers or at the Raven Tree Press website www.raventresspress.com.

Promotional Opportunities
Raven Tree Press authors and illustrators welcome the chance to speak to groups of any size. Please contact the publisher for more information. The publisher actively supports co-op advertising and promotions of the books in our catalog. Please contact raven@raventreepress.com for pre-approval or promotional support.

Returns
Returns are accepted if books are returned to us in resaleable condition within 60 days of invoice. Books must still be in print for full credit return. Download a Return Policy Form.

Damages
If outer cartons are damaged in any way, please contact carrier immediately. Upon signing delivery slips, note damages at that time. If contents are damaged, please call Customer Service immediately to assist in processing claim or exchanging product.

Shortages/Incorrect Product
If shortages or product is incorrect, contact us immediately at raven@raventreepress.com. Please keep original cartons and all packaging.

Terms and discount schedules are available upon request.

Consumer Orders
We hope customers support their independent book stores and libraries whenever possible. Our books are also available through Amazon.com., bn.com and the publisher directly at www.raventreepress.com.

Rights
Raven Tree Press actively seeks parties interested in securing rights to all books. Please contact: raven@raventreepress.com with inquiries.

Other
Contact Customer Service at raven@raventreepress.com or call 877-256-0579 with any other service related issues. Our prompt response and customer satisfaction are our guarantees.

Wholesalers/Library Jobbers




Raven Tree Press
1400 Miller Parkway
McHenry, IL  60050

Phone: 877-256-0579
Fax: 800-909-9901

e-mail:
raven@raventreepress.com


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07/2005
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